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Overview

Welcome to Help Map. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the website.

Help Map is a resource platform created to help users access information related to hospitals, pharmacies, schools, hotels, NGOs, government hotlines, and other support services across Lebanon.

Use of the Website

You agree to use Help Map only for lawful purposes and in a way that does not harm, disable, overburden, or impair the website or interfere with anyone else’s use of it.

You may use the website to browse information, search for resources, and contact listed services directly where applicable. You may not misuse the website, attempt unauthorized access, copy large portions of its content for commercial use, or use the platform in any way that could damage its purpose or operation.

Informational Purpose Only

Help Map is provided for informational and guidance purposes only. While we aim to keep all information accurate, organized, and up to date, we do not guarantee that every listing, phone number, address, service, or contact detail will always be complete, current, or available.

The information on this website does not replace official advice, medical advice, emergency response services, legal guidance, or direct communication with the listed organizations or institutions.

Users are encouraged to verify important information directly with the relevant service provider before relying on it.

No Guarantee of Availability or Response

Help Map does not own, operate, or control the hospitals, pharmacies, schools, hotels, NGOs, hotlines, or other third party services listed on the website.

We do not guarantee that any listed service will respond, accept requests, provide assistance, or remain available at any specific time. Availability, eligibility, and response times are determined solely by the listed service providers.

Emergency Situations

In urgent or life threatening situations, users should contact official emergency services immediately.

Help Map is not an emergency response provider and does not monitor requests for help in real time.

Third Party Links and Services

The website may include links to third party websites, phone numbers, maps, and external resources. These are provided for convenience only.

Help Map is not responsible for the content, accuracy, availability, privacy practices, or actions of any third party websites or services. Accessing third party resources is done at your own discretion.

Accuracy of Information

We make a good faith effort to provide clear and useful information. However, because support information may change frequently, Help Map cannot guarantee that all content will remain accurate at all times.

We reserve the right to update, edit, remove, or reorganize content at any time without notice.

Intellectual Property

All website content, including text, design, branding, layout, graphics, and original material on Help Map, is the property of Help Map unless otherwise stated.

You may not reproduce, distribute, modify, republish, or commercially exploit any part of the website without prior written permission.

User Responsibility

By using this website, you acknowledge that you are responsible for how you use the information provided. It is your responsibility to confirm details when necessary and to decide whether a listed resource is appropriate for your situation.

Limitation of Liability

To the fullest extent permitted by law, Help Map and its owners, operators, affiliates, and contributors shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of, or inability to use, the website or any information provided on it.

This includes, without limitation, loss, harm, delays, service interruptions, reliance on incorrect information, or outcomes related to contact with third party services listed on the website.

Indemnification

You agree to indemnify and hold harmless Help Map and its team from any claims, liabilities, damages, losses, or expenses arising out of your use of the website, your violation of these Terms of Service, or your misuse of any information provided through the platform.

Privacy

Your use of Help Map is also subject to our Privacy Policy. By using the website, you acknowledge that you have read and understood our Privacy Policy.

Changes to These Terms

We may update these Terms of Service at any time to reflect changes to the website, its purpose, or legal requirements. Updated terms will be posted on this page with a revised effective date.

Continued use of the website after changes are posted means you accept those changes.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Lebanon, unless otherwise required by applicable law.

Contact

If you have any questions about these Terms of Service, please contact us through the contact information provided on the website.